Privacy policy
This Privacy Policy describes how MAIA CLOTHING (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us. By accessing or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, you should not use our services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we make changes, we will post the revised version on our website and update the effective date where required by law.
HOW WE COLLECT AND USE PERSONAL INFORMATION
We collect personal information from you in order to provide our products and services, process transactions, communicate with you, comply with legal obligations, and protect our business and customers. The information we collect depends on how you interact with us, such as when you make a purchase, create an account, contact customer support, or browse our website.
PERSONAL INFORMATION WE COLLECT
We may collect contact details such as your name, shipping address, billing address, email address, and phone number. We collect order details such as products purchased, payment confirmation, and transaction history. We may collect account information such as login credentials if you create an account. We also collect information you share when contacting customer support. In addition, we automatically collect certain technical data through cookies and similar technologies, including IP address, browser type, device information, and how you interact with our website.
INFORMATION FROM THIRD PARTIES
We may receive information from service providers and partners that help us operate our business, including payment processors, shipping carriers, marketing platforms, and e-commerce service providers. These parties collect and process data on our behalf in accordance with their own privacy practices and applicable laws.
HOW WE USE YOUR INFORMATION
We use your information to process and fulfill orders, provide customer service, manage accounts, arrange shipping, and handle returns or exchanges. We may use your information to communicate with you about your orders, respond to inquiries, and send service-related messages. We may also use information for fraud prevention, security monitoring, legal compliance, and improving our website and services. With your consent where required, we may send you marketing communications about our products and offers.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to ensure proper functionality, remember your preferences, understand user behavior, and improve performance. These technologies help us analyze traffic and enhance your experience. You can control cookie preferences through your browser settings, but disabling cookies may affect certain features of the website.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your personal information with trusted third parties that provide services on our behalf, including payment processing, order fulfillment, shipping, data hosting, analytics, marketing, and customer support. We may also disclose information when required by law, to enforce our policies, to protect our rights, or in connection with a business transaction such as a merger or acquisition. We do not sell your personal information.
USER-GENERATED CONTENT
If you choose to submit reviews or other public content on our website or social media channels, that information may be visible to others. We are not responsible for how third parties use information you choose to make public.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. You should review their policies before providing personal information.
CHILDREN’S PRIVACY
Our services are not directed to children, and we do not knowingly collect personal information from individuals under the age required by applicable law. If we learn that we have collected personal information from a child without proper consent, we will take steps to delete that information.
DATA SECURITY AND RETENTION
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing, or portability of your data. You may also have the right to withdraw consent for marketing communications at any time. We may need to verify your identity before responding to such requests.
INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in countries outside your country of residence, including the United States. When required by law, we take steps to ensure appropriate safeguards are in place to protect your personal information during international transfers.
CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@maia-clothing.com.
This website is operated by BRANDON MORGAN LLC, located at 1601 DOVER AVE, THOUSAND OAKS, CA 91360, UNITED STATES. Employer Identification Number (EIN): 92-2352672.